Making The Commercial Personal
Analytics investment and implementation separates the most effective companies from the laggards, says Zurich North America's Tom Peach.
View ArticleThe Principal's Doug Fick: A Customer Advocate
The life insurance carrier's CIO focuses on customer and agent experience in all initiatives.
View ArticleSecurity First's Werner Kruck: A Social Pioneer
The Florida homeowners' insurance company COO proves that a tough market doesn't mean you can't innovate.
View ArticleYes, Insurers Are Innovative
At the Insurance & Technology Summit, insurers shared real-world examples of innovation and adaptation in an increasingly digital world.
View ArticleJohn Hancock Rolls Out 'Genius Bar'-Style IT Help Desk
Many Manulife divisions are taking the walk-in approach to IT support, according to VP of end-user services Jacques Ouimet.
View ArticleHumana Lets Customers 'Check Out' Premiums at CVS
A partnership with the pharmacy's new bill pay program gives policyholders a retail outlet to make premium payments.
View ArticleFirst American Names Corporate Data Strategy Leader
The real estate-related insurance provider has appointed Dianna Serio as executive vice president of enterprise data strategy.
View ArticleNew MetLife Underwriting Tool Aims at Ease of Doing Business
Both field staff and customers benefit from the new QuickPredict tool, the insurer asserts.
View ArticleXL Group Appoints Global Analytics Leader
Tim Pitt has experience as an actuary for the company.
View ArticleInsurers Expect Arms Race to Acquire Tech Capabilities
Accenture research reveals that digital startups related to the insurance industry are prime takeover targets by carriers.
View ArticleEven Insurers' Best Customers Are Leaving
Cost pressures and ease of doing business are leading customers to leave even insurers they like for better deals, according to EY research.
View ArticleTIAA-CREF: What Digital Innovation Really Looks Like
Joseph Sieczkowski, CTO of TIAA-CREF, says the model for how digital innovation can change a business is well documented, and financial firms can embrace it.
View ArticleApple, IBM Help Insurance Agents Go Mobile
The companies have partnered on mobile applications geared toward insurance professionals at the distributor level.
View ArticleMetLife Taps AT&T Exec for CMO Spot
Esther Lee will lead global brand and marketing for the life insurance carrier.
View ArticleMajesco Acquires Agile Technologies
The goal of the buy is to add consulting services to Majesco's offerings, according to the companies.
View ArticleState Farm, Edmunds Partner on Car Shopping App
The CarCapture app allows prospective car buyers to take a picture of a vehicle for insurance and pricing information.
View ArticleFord Names Former Nationwide Exec to Lead Data
Paul Ballew is charged with hastening "development of mobility, connectivity, and autonomous driving innovations."
View ArticleAllstate Restructures, Boosting Tech's Profile
A new Emerging Businesses unit unites Esurance and connected car initiatives under one umbrella.
View ArticleRural Community Continues Digital Push With Mobile
The agriculture insurer, which has embraced the Internet of Things already this year, has broken into the mobile realm as well.
View ArticleIBM, Apple Partnership Could Yield Trove of Insurance Apps
The insurance industry is a prime candidate for better mobility solutions, says Mark McLaughlin, IBM's insurance global leader.
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